Collection: Products

iOS: You must have iOS 12.1 or later and an unlocked iPhone. Any iPhone older than XR or XS supports eSIM. (Note: When you buy a device with a contract from a mobile operator, it is common practice for them to lock the connectivity from any other supplier. In this case, your device will be considered "locked," at least until your contract expires. You can check with your operator to see if there is anything you can do to unlock the eSIM in your device.) Samsung, Pixel, and many Androids support eSIM.

Android: eSIM support is widely available on many modern Android devices from leading manufacturers. This includes popular models from Samsung (such as the Galaxy S series, Z series, and Fold series), Google Pixel (starting from Pixel 3 and later), and Motorola (including the Razr series). Support is also growing rapidly among other major brands like OPPO, Xiaomi, and Sony.

Important Note: Unlike iOS, eSIM functionality on Android can vary more significantly by device model, manufacturer, and even your region or mobile carrier. We strongly recommend you check your specific device's specifications or consult your manufacturer's website to confirm eSIM compatibility before purchasing a plan.

(You can then keep the original note about locked devices, as it applies universally)

Note on Locked Devices: If you purchased your phone through a mobile carrier as part of a contract, it is likely "locked" to that network. This means you cannot use an eSIM from another provider until your device is unlocked, which usually happens after your contract ends. Please contact your carrier to confirm your device's status and inquire about unlocking options.

Step 1: Search Your Destination

Step 2:Choose & Purchase eSIM Data Plan

Step 3:Scan QR Code Via Email or Click quickinstall link if your iOS version is above 17.4 Sent

Step 4:Turn ON eSIM from myeSIMBox in Settings as cellular line

Step 5:Turn ON roaming

• Here are a few of the many ways you can use eSIM:
• Add a local data plan when you travel outside of the country or region.
• Use eSIM for Data and keep your voice line separate.

1. Purchase the eSIM data plan on our website.
2. Receive the eSIM QR code by email.
3. Set up your eSIM profile as follows:

• Go to your device [Settings] > [Cellular or Mobile Data] > [Add Cellular Plan].
• Scan the QR code provided by email.
• Tap [Add Cellular Plan].
• Choose [Secondary] Label and change the name to "eSIM."
• Select the option for "Use eSIM for cellular data only" and tap [Continue].
• Select the option for ‘Use Primary as the preferred line’ and tap [Done].
• Check if the APN Name matches with the eSIM order: Tap on eSIM > [Cellular Data Network] > [APN]. (most of our eSIMs are auto-apn, in case it doesn't work, you may fill in the APN)

1. Purchase the eSIM data plan on our website.
2. Receive the eSIM QR code by email.
3. Set up your eSIM profile as follows:

• Go to your device [Settings] > [Network & Internet] > [Mobile Network].
• Tap "Download a SIM instead?" > Download your SIM > Tap [Next].
• Scan the QR code provided by email.
• Tap [Download] and [Done].
• Check if the APN Name matches with the eSIM order: Tap "eSIM" and tap [Advanced] > Tap [Access Point Names] > [APN].(most of our eSIMs are auto-apn, in case it doesn't work, you may fill in the APN)

Yes, your physical SIM can still work. We suggest turning off data roaming and turning on "WiFi calling."

Only data service is available.

Yes, please make sure that Data Roaming is on. Please go to "Settings" > "Cellular" and turn on "Data Roaming." Please also remember to turn it off after use.

Dual SIM on iPhone offers you the freedom to get separate voice/SMS and data plans. At this stage, only cellular data is available on our eSIM platform. Therefore, after you scan a QR code to add the eSIM, please label it "Secondary" on the "Cellular Plan Labels" page, and then go to the "Default Line" page, choose "Use [Secondary] for cellular data only." You will see a little pop-up "Uncertified Cellular Plan," just click "OK." For more questions about Dual SIM, please check the official document on Apple's website: Apple Dual SIM Support.

You can use your phone's delete eSIM function.

You will receive an email with your QR code. Please check spam if you have not received it after 1 minute.

The actual usage time of some data plans may start according to your eSIM's first connection. We will describe this in the package information.

Check your email or contact us.

• No, but the same device can rescan the same QR code.

For some packages, you can view the data usage in the order, and for some orders, you cannot view the data usage. You might go to [Settings - Cellular] on your iPhone to find out how much cellular data you're using.

Yes, your physical SIM can still work. We suggest turning off data roaming and turning on "WiFi calling."